voteconze.com

1. Introduction

Thank you for supporting the Kertch Conze campaign through your generous contributions. We value every donation and commitment to our cause. This Refund and Returns Policy outlines the terms under which refunds are processed and ensures transparency in our campaign operations.

2. Donations

2.1. Refund Eligibility
Due to the nature of political campaign contributions, donations are generally non-refundable. However, we recognize that errors can occur and will consider refund requests under the following circumstances:

  • Duplicate donations due to technical errors.
  • Donations made in error with incorrect amounts.
  • Fraudulent transactions reported by the donor.

2.2. Refund Process
To request a refund, donors must contact us within 14 days of the transaction. Refund requests can be sent to:

Please include the following information in your refund request:

  • Full name
  • Date of donation
  • Amount donated
  • Payment method used
  • Reason for the refund request

Once we receive your request, we will review it and respond within 7 business days. Approved refunds will be processed back to the original payment method within 14 business days.

3. Merchandise Returns

If you’ve purchased campaign merchandise from voteconze.com, the following return policy applies:

3.1. Return Eligibility
Merchandise can be returned for the following reasons:

  • Defective or damaged items upon receipt.
  • Incorrect items received.

3.2. Return Conditions
To be eligible for a return:

  • The item must be unused and in its original packaging.
  • Returns must be initiated within 30 days of receiving the item.

3.3. Return Process
To start a return, please contact us at:

Include the following details:

  • Order number
  • Description of the issue (defect, incorrect item, etc.)
  • Photos of the item, if applicable

Once your return is approved, we will provide a return shipping label. Upon receiving the returned item, we will issue a replacement or a refund within 14 business days.

4. Non-Refundable Items
The following items are not eligible for refunds or returns:

  • Digital products or downloads.
  • Event tickets for campaign fundraising activities.
  • Personalized or custom-made merchandise.

5. Changes to This Policy
We reserve the right to update or modify this Refund and Returns Policy at any time. Any changes will be posted on this page with an updated effective date.

6. Contact Us
If you have any questions or concerns about this policy, please reach out to us:

  • Email: hello@voteconze.com
  • Address: 3600 Red Road, Suite 402 Miramar, Fl 33025
  • Phone: +1 (954) 342-9044

 

By making a contribution or purchase on voteconze.com, you agree to the terms outlined in this Refund and Returns Policy.